Refund and Returns Policy

Effective Date: 25/04/20025

Thank you for shopping with BoxVisits! We want you to be completely satisfied with your purchase. Please review our refund policy below:

Physical Products

If you are not satisfied with your purchase, you may request a return within [X days, e.g., 14 days] of receiving your order.
To be eligible for a return, the item must be unused, in the same condition you received it, and in its original packaging.
To start a return, please contact us at [Insert support email]. We will provide you with return instructions.
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed back to your original method of payment within [X days, e.g., 7 business days].
Shipping costs are non-refundable. You will be responsible for return shipping costs unless the item was damaged or incorrect.

Due to the nature of our digital services, all service sales are final and non-refundable once work or access has started.
If you experience any issues with a service, please contact us — we’re happy to help resolve them.

If you receive a damaged or defective product, please contact us within [X days, e.g., 3 days] of delivery.
We will replace the item at no additional cost or issue a full refund if a replacement is not available.

We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order.

For any questions about our refund policy, please contact us.